Frequently Asked Questions
What is Astralya?
Astralya is an online astrology and fortune-telling platform that allows you to chat with experienced consultants 24/7. You can ask your questions and get clear, personalized answers.
How does the chat consultation work?
You choose a consultant and ask your question directly via chat. At Astralya, you only pay for the question, regardless of how long the consultant spends answering it.
Are there any packages or credits?
Yes, we offer all-inclusive packages for those who want to ask multiple questions or have regular consultations.
Can I try the service before paying?
Yes! When you sign up, you receive 5 free credits to test the service and ask your first questions at no cost.
Are consultations anonymous?
Yes. You can chat with our consultants in complete confidentiality; your personal information remains private.
What kind of questions can I ask?
You can ask questions about love, work, family, finances, or personal development. Our consultants tailor their answers to your situation.
Can I choose my consultant?
Yes, you can select a consultant based on their specialty, experience, and user reviews.
What types of fortune-telling are available?
Astrology, tarot, numerology, mediumship… Astralya consultants offer various practices to answer your questions.
How does payment work?
Payment is made online securely. You only pay for the question asked, and all-inclusive packages allow you to ask multiple questions at an advantageous price.
Can I ask a short question without a long consultation?
Yes, the chat system is flexible: you can ask a quick question and get a complete answer without committing to a long session.
What if I don’t understand the consultant’s answer?
You can ask follow-up questions in the same chat. Our consultants take the time to clarify and expand on their answers.
Are consultations available every day and at any time?
Yes, Astralya is available 24/7 to answer your questions whenever you need.
Can I use Astralya from my smartphone or tablet?
Yes! Our platform is fully compatible with mobile and tablet devices for quick and convenient access.
Are there any hidden fees?
No. You only pay for the question asked, or for a package if you want multiple answers. There are no subscriptions or extra fees.
How can I contact Astralya support?
Our support team is available via chat or email to help you with technical issues, payments, or any difficulties on the platform.
